8b88 Privacy Policy

1. Introduction

8b88 ("we", "our", or "the Platform") is committed to safeguarding the privacy of all users who register and play on our platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and used. Please read the following carefully to understand our practices regarding your personal data.

This policy applies to all users accessing 8b88 from Bangladesh, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. By continuing to use the 8b88 platform after the effective date of this policy, you consent to the data practices described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

2. Information We Collect

We collect information about you in order to provide you with a secure, personalised, and legally compliant gaming experience. The categories of personal information we collect include, but are not limited to, the following:

2.1 Personal Identification Data

When you register an account with 8b88, we collect the following personal identification data:

• Full legal name as it appears on your government-issued identification
• Date of birth (you must be 21 years of age or older to use 8b88)
• Valid email address and mobile phone number (used for account verification and communications)
• Residential address, including city and district within Bangladesh
• Government-issued ID (such as National Identity Card, passport, or driving licence) for KYC verification purposes

2.2 Usage and Technical Data

When you access and use the 8b88 platform, we automatically collect certain technical and usage data, including:

• IP address, device type, operating system, and browser type
• Pages visited, features used, session duration, and click patterns within the platform
• Game history, wager amounts, winnings and losses, and bonus usage
• Login timestamps and account activity logs retained for security and compliance

3. How We Use Your Information

8b88 processes your personal data for the following specific and legitimate purposes. We only retain and use data to the extent it is necessary for the purpose for which it was collected:

• To create, verify, and manage your 8b88 player account and ensure your identity is confirmed
• To process deposits and withdrawals through payment channels such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• To comply with responsible gaming obligations, including age verification (21+ only) and self-exclusion management
• To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other security threats
• To provide customer support, resolve disputes, respond to queries, and improve the overall quality of the platform
• To send you service-related communications, promotional offers, and updates (subject to your communication preferences)

We do not use automated decision-making or profiling in a manner that produces legal effects or significantly affects your rights as a user without appropriate safeguards and your explicit consent where required.

4. Data Sharing and Disclosure

8b88 does not sell, trade, or otherwise transfer your personally identifiable information to unaffiliated third parties without your consent. There are, however, specific and limited circumstances under which we may share your data, as described below:

4.1 Trusted Service Providers

We work with carefully vetted third-party service providers who assist us in operating the 8b88 platform, processing payments, delivering customer support, and conducting security analysis. These providers are contractually obligated to keep your information confidential, use it only for the specific purpose for which it was disclosed, and in accordance with this Privacy Policy.

4.2 Legal and Regulatory Requirements

We may disclose your personal information when we believe in good faith that such disclosure is necessary to comply with applicable laws, respond to a court order or legal process, protect the rights, property, or safety of 8b88, our users, or the public, or to investigate potential violations of our Terms and Conditions. In all cases, we will endeavour to disclose only the minimum data required.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a portion of 8b88's assets, your personal data may be transferred as part of that transaction. You will be notified via a prominent notice on our platform or by email prior to the transfer taking effect, and you will be afforded an opportunity to object to or opt out of any such new processing activity.

5. Payment Data & Financial Information

8b88 supports multiple locally preferred payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank, as well as international cards (Visa, Mastercard). When you make a deposit or withdrawal, we collect the transaction reference number, payment channel details, and the amount transacted.

We do not store your full bank account numbers, mobile banking PINs, or card security codes (CVV). All financial transactions are processed through encrypted, PCI DSS-compliant payment gateways. Full payment card details are handled exclusively by our certified payment processors and are never stored on 8b88 servers.

6. Cookies and Tracking Technologies

8b88 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your session state, and analyse how users interact with our services. The types of cookies we use include:

• Essential cookies — required for core platform functionality, session management, and security (these cannot be disabled)
• Analytical cookies — used to measure platform performance, understand usage patterns, and identify areas for improvement
• Preference cookies — used to remember your settings, language preferences, and platform configurations between sessions

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the 8b88 platform. By continuing to use our platform without adjusting your cookie settings, you consent to our use of cookies as described in this policy.

7. Data Security

8b88 takes the security of your personal data seriously and employs a range of technical, administrative, and physical safeguards to protect your information against unauthorised access, alteration, disclosure, or destruction. Our security measures include 256-bit SSL encryption for all data in transit, secure server infrastructure with regular vulnerability assessments, strict access controls limiting data access to authorised personnel only, and real-time monitoring for suspicious activity and fraud detection.

While we implement robust security measures, no system or network can be guaranteed to be completely secure. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected users as soon as practicably possible and take all reasonable steps to mitigate any potential harm.

8. Data Retention

8b88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We apply the following general retention standards: active account data is retained for the full duration of your account; transactional and financial records are retained for a minimum of five (5) years in accordance with standard financial record-keeping practices; KYC and identity verification documents are retained for a minimum of five (5) years from the date of your last transaction with 8b88.

When your personal data is no longer required for retention, we will securely destroy, delete, or anonymise it in accordance with our internal data disposal procedures. You may request early deletion of your account data by contacting our support team, subject to any overriding legal obligation to retain certain records.

9. Your Rights as a Data Subject

As a user of 8b88, you have the following rights with respect to your personal data held by us. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access — you have the right to request a copy of the personal data we hold about you
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations
• Right to restriction — you may request that we restrict the processing of your personal data in certain circumstances
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes at any time

We will respond to all legitimate data subject requests within a reasonable timeframe. We may need to verify your identity before processing your request to ensure the security of your personal data.

10. Children's Privacy and Age Verification

8b88 is strictly an adult gaming platform. Access to our services is permitted only for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to use 8b88 and must not attempt to register an account or access any of our services.

If we become aware that we have inadvertently collected personal information from a person under the age of 21, we will take immediate steps to delete that information from our systems. Parents or guardians who believe their child may have provided personal information to 8b88 are encouraged to contact our support team immediately.

11. Third-Party Links and Services

The 8b88 platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we work only with reputable, licensed providers, 8b88 is not responsible for the privacy practices of any third-party providers or their platforms. We recommend reviewing the privacy policies of any third-party services you interact with independently. Any external links or references to third-party services are provided for informational purposes only and do not constitute an endorsement.

12. Changes to This Privacy Policy

8b88 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or through a prominent notice on the platform. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Your continued use of the 8b88 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised policy, you should discontinue use of the platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 8b88 handles your personal data, or if you wish to exercise any of your data subject rights, please contact our dedicated data protection team. We are committed to resolving all privacy-related enquiries promptly and transparently.

You can reach our support team by email at [email protected]. Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours and endeavours to respond to all enquiries within two (2) business days. For urgent account security matters, please mark your message as urgent in the subject line.